Payment Policy

Date of Appointment:

Welcome to Spring Harbor Animal Hospital!

Spring Harbor Animal Hospital requires that all services performed are to be paid in full at the time of services, this extends to our current clients as well as our new clients. Unfortunately, we will be unable to perform any services if there is an outstanding balance on your account. We do not offer payment plans, or bill for services; due to current outstanding balances. Your doctor will keep you informed of costs throughout the visit, and we are happy to provide price estimates for those who request them. If your pet is being brought in by someone other than you, you will need to provide a form of payment before any services are performed. This also applies to boarding, medication and food pick-ups. We accept all major credit cards, checks (pre-existing clients ONLY) and Care Credit. For new clients, Spring Harbor will only accept checks as a form of payment following one year of client status. You are able to sign up for Care Credit online or over the phone, and can occasionally be approved immediately and given a line of credit to use the same day.

Thank you for your understanding, and we appreciate your continued business here at Spring Harbor Animal Hospital.

*PLEASE NOTE: At this current time, new clients are required to pay a wellness deposit** prior to their first appointment. Your deposit will be refunded if you need to cancel your appointment and give us at least a 48-hour notice. Failure to give notice before cancellation will result in the forfeiture of your deposit. Thank you.
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I have read the above Statement and fully understand the terms. I understand that failure to pay at the time of services will result in the cessation of future services until the balance is paid. Also, that Spring Harbor Animal Hospital has the right to refuse service to any and all individuals who violate this policy.